Our Terms & Conditions
Terms and Conditions / Terms of Service.
1. This agreement applies as between you the user of this Website and Us compatiblecoffeepods.co.uk the owners of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately. No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.
2. Age Restrictions - Persons under the age of 18 should use this Website only with the supervision of an Adult. Payment Information must be provided by or with the permission of an Adult.
3. International Customers - If Goods are being ordered from outside the United Kingdom, import duties and taxes may be incurred once your goods reach their destination. We are not responsible for these charges and we undertake to make no calculations or estimates in this regard.
4. All content included on the website, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of compatiblecoffeepods.co.uk, our affiliates or other relevant third parties. By continuing to use the website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
5. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by compatiblecoffeepods.co.uk
6. Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
7. Fair Use of Intellectual Property - Material from the website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.
8. Links to Other Websites - This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of compatiblecoffeepods.co.uk or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
9. Links to this Website - Those wishing to place a link to this Website on other sites may do so only to the home page of the site compatiblecoffeepods.co.uk without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of compatiblecoffeepods.co.uk.
10. Use of Communications Facilities - When using the enquiry form or any other System on the Website you should do so in accordance with the following rules:-
10.1 You must not use obscene or vulgar language;
10.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist,
10.3 You must not submit Content that is intended to promote or incite violence;
10.4 It is advised that submissions are made using the English language(s) as we may be unable to respond to enquiries submitted in any other languages;
10.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws.
10.6 You must not impersonate other people, particularly employees and representatives of compatiblecoffeepods.co.uk or our affiliates.
10.7 You must not use our System for unauthorised mass-communication such as "spam" or "junk mail".
11. You acknowledge that compatiblecoffeepods.co.uk reserves the right to monitor any and all communications made to us or using our System and you acknowledge that compatiblecoffeepods.co.uk may retain copies of any and all communications made to us or using our System.
12. Any information you send to us through our System or post on the enquiry form may be modified by us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon our use of such information must be communicated to us in advance and we reserve the right to reject such terms and associated information.
13. Accounts - you may be required to create a account to manage subscriptions or keep track of your purchases this will contain certain personal details and payment information which may vary based upon your use of the website. By continuing to use this website you represent and warrant that information you submit is accurate and truthful.
14. Any Payment Information you submit you have permission to do so.
15. Advise and Information about Accounts.
15.1 It is recommended that you do not share your Account details, particularly your username and password. compatiblecoffeepods.co.uk accepts no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
15.2 If you have reason to believe that your Account details have been obtained by another without consent, you should contact compatiblecoffeepods.co.uk (contact@compatiblecoffeepods.co.uk or telephone 01963-31137 ) immediately to suspend your Account and cancel any unauthorised purchases that may be pending. Please be aware that purchases can only be cancelled until they are dispatched. In the event that an unauthorised purchase is dispatched prior to your notifying us of the unauthorised nature of the purchase, compatiblecoffeepods.co.uk accepts no liability or responsibility and you should make contact with the Carrier detailed in the Purchase Information.
16. Termination and Cancellation of a Account - Either compatiblecoffeepods.co.uk or you may terminate your Account. If compatiblecoffeepods.co.uk terminates your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons. please also see Refund Policy by clicking here
17. If purchases are cancelled for any reason prior to dispatch you will be refunded any monies paid in relation to those purchases.
18. If you terminate your Account any non-dispatched purchases will be cancelled and you will be refunded any monies paid in relation to those purchases.
19. Goods, Pricing and Availability - Whilst every effort has been made to ensure that all graphical representations and descriptions of items available from compatiblecoffeepods.co.uk correspond to the actual goods, compatiblecoffeepods.co.uk is not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct Goods, not different Goods altogether.
20. Where appropriate, you may be required to select the required size, variety and other features of the Goods that you are purchasing.
21. Stock and availability if provided may not take into account sales that have taken place during your visit to the web site.
21. All pricing information on the Website is correct at the time of going online. compatiblecoffeepods.co.uk reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
22. In the event that prices are changed during the period between an order being placed for goods and compatiblecoffeepods.co.uk processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price.
23. All prices on the Website do include VAT.
24. All orders of Products must be for your personal use only. By purchasing Products, you hereby agree not to resell or distribute such Products for any commercial purposes unless agreed by us.
25. Privacy - please see Private Policy by clicking here
26. compatiblecoffeepods.co.uk makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose.
27. No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
28. No part of this Website is intended to constitute a contractual offer capable of acceptance.
29. Whilst compatiblecoffeepods.co.uk uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.
30. Changes to the Service and these Terms and Conditions - compatiblecoffeepods.co.uk reserves the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If compatiblecoffeepods.co.uk is required to make any changes to Terms and Conditions relating to sale of Goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
31. Availability of the Website - compatiblecoffeepods.co.uk accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, Internet Service Provide equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
32. Limitation of Liability - To the maximum extent permitted by law, compatiblecoffeepods.co.uk accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and its Content at their own risk.
33. Nothing in these Terms and Conditions excludes or restricts compatiblecoffeepods.co.uk's liability for death or personal injury resulting from any negligence or fraud on the part of compatiblecoffeepods.co.uk.
34. Nothing in these Terms and Conditions excludes or restricts compatiblecoffeepods.co.uk's liability for any direct or indirect loss or damage arising out of the incorrect delivery of Goods or out of reliance on incorrect information included on the Website.
35. Previous Terms and Conditions - In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
36. Third Party Rights - Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and compatiblecoffeepods.co.uk.
37. Communications - All notices / communications shall be given to us either by post to our Premises (see address above) or by email to contact@compatiblecoffeepods.co.uk. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
38. Complaints - If you have any comments about anything we do please contact us on contact@compatiblecoffeepods.co.uk or telephone us on 00 44 (0)1963-31137, or fax us on 0044 (0)1963-31137, or write to us at the address below. We endeavour to respond to all complaints within five working days.
39. Law and Jurisdiction - These Terms and Conditions and the relationship between you and compatiblecoffeepods.co.uk shall be governed by and construed in accordance with the Law of England and Wales and compatiblecoffeepods.co.uk and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
40. Whilst every effort has been made to ensure that these Terms and Conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.