Privacy policy

When you place an order we collect your name, e-mail address, mailing address, phone number and credit card information. We may record which products you are interested in and which products you purchase. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

This information is used to process orders and to provide a more personal shopping experience.

We do not hold or store any customer’s financial details in relation to their credit and debit cards with regard to the transaction.

Any orders placed by telephone, the financial details (credit/debit card details) are destroyed as soon as the transaction is completed.

Please be assured we take financial details of our customers very serious, and never hold or store any financial details at any time.

If you have any question regarding our privacy policy please contact our customer service team on 01963-31137, by email sales@compatiblecoffeepods.co.uk or write to 'Web Customer Services' at the address shown below.

We may use this information to tell you about changes to our website and to let you know about our products or services. If you do not wish to receive this information, please send us an email mail@thecoffeepod.co.uk We do not sell, trade or rent your personal information to other companies
Security

When you place orders or access your account information, you are connected to our secure server. The secure server software (SSL) encrypts all information you input.

Furthermore, all information is collected lawfully and in accordance with the Data Protection Act 1988.